Job Description

Job Description

Job Description

About the company:

My client is a premier, digital pharmacy focused on personalized care through high-quality, non-sterile compounds, including our proprietary Oral Dissolving Tablets (ODTs). We work with innovative telehealth platforms, digital health companies, and forward-thinking clinics across therapeutic areas like GLP-1, hormone therapy, sexual health, anti-aging, dermatology, and more.

We're growing fast and building a nimble, high-performing team that's focused on impact, execution, and long-term relationships.

About the role:

We're hiring two Account Managers, one to support and scale our digital health and telehealth partnerships, and another to manage and grow our relationships with brick-and-mortar clinics. These are hybrid roles at the intersection of client strategy, operations, and growth. You'll own high-value relationships, optimize how we deliver care through partners, and help turn complexity into scalable systems.

This is not a transactional sales position, its a strategic partnership role. You'll collaborate across internal teams, anticipate client needs, drive expansion, and build repeatable processes that enhance performance and retention.

Duties and responsibilities:

• Own and manage a portfolio of key accounts, serving as a strategic partner and primary point of contact.
• Develop and execute tailored account plans that align with each partners goals, whether clinical or digital.
• Analyze prescribing and purchasing trends to identify growth opportunities and operational improvements.
• Identify friction in the client experience or fulfillment workflows and drive internal solutions to close gaps.
• Partner with leadership on growth initiatives and retention strategies across client segments.
• Conduct account mapping to surface key stakeholders, decision-makers, and operational influencers.
• Lead business reviews and capabilities presentations for current and prospective partners.
• Collaborate with pharmacy, fulfillment, and client services to ensure exceptional execution and scalability.
• Pitch expanded medication offerings and therapeutic categories to support client expansion.
• Represent my client at industry events, conferences, and strategic client meetings, if applicable.
• Bring back frontline insights to shape product development, service enhancements, and internal priorities.

Must have qualifications:

• 2-5 years of experience in pharmacy, digital health, healthcare services, or client success/account management.
• Proven success owning client relationships and driving results across operations, strategy, and execution.
• Analytical mindset with the ability to translate data into actionable insights and scalable processes.
• Strong communication skills, comfortable engaging with executives and cross-functional partners alike.
• Highly organized with attention to detail and a proactive, problem-solving approach.
• Adaptable and resourceful, able to thrive in a fast-paced, high-growth, and ambiguous environment.

Nice to have qualifications:

• Exposure to compounding or mail-order pharmacy, or experience supporting clinics and or telehealth delivery models.
• Familiarity with pharmacy operations, fulfillment workflows, or healthcare compliance.
• Experience leading cross-functional initiatives or participating in feedback loops for product or service refinement.

Please regularly check your spam or junk folder, as our emails may occasionally land there we'd hate for you to miss an opportunity to connect.

Job Tags

Similar Jobs