Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview This position requires a professional with strong communication skills who has experience in EDI file configuration, implementations, testing, and maintenance. This position is responsible for the development and execution of the EDI files for Benefit Administration Division clients. EDI configuration level experience is required and ability to effectively communicate to carriers, clients, and internally is a must. In depth knowledge of benefits administration and EDI technology is required. How you'll make an impact Communicate timelines and status with teammates, carriers, and clients Effectively organize and manage EDI projects and tasks Read and understand carrier companion documentation, and structures Configure files on EDI platform based on client and carrier requirements Test new and existing file transmissions to ensure accuracy of client and carrier requirements Debug and resolve file errors and coding discrepancies Test and update SFTP/FTP connections Track and manage existing EDI files Manage carrier relationships for EDI Facilitate the client and BTR EDI weekly call Attend all team calls Contribute to strategic processes and procedures of the team Address all issues quickly and professionally Report all escalated issues to the Division Manager and/or upper management Complete job-related training courses/seminars as needed About You
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