Job Description

Job Description

Job Description

PAPE’ RENTS – SEATTLE, WA

Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape’ Rents, the premier capital equipment dealer in the West, is seeking a Dispatcher to join their team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Dispatcher, you will ensure that our transport drivers and crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of drivers, prepare invoices for transportation costs, and interact with customers. You will also order tracking permits, process customer orders, and act as our backup rental coordinator. To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment.

WHAT YOU NEED :

• Excellent communication, customer relations, and data entry skills.
• Computer proficiency, including experience with Excel and Word – Experience with RentalMan is a plus!
• Technical knowledge of equipment and dispatching experience is preferred.
• Must be familiar with the Seattle area.
• Extensive knowledge of the rental industry.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

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